Esteem Asset Recovery Group – Privacy Policy

IMPORTANT NOTICE REGARDING SMS DATA

Esteem Asset Recovery Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

We do not share, sell, rent, or disclose SMS opt-in data, phone numbers, or consent records with any third parties or affiliates for marketing or promotional purposes under any circumstances.

1. BUSINESS INFORMATION

Esteem Asset Recovery Group provides asset recovery and customer support services. We communicate with customers via SMS, email, and other channels to deliver service updates, appointment reminders, and support notifications.

2. INFORMATION WE COLLECT

Personal Information

We may collect:

Full name

Email address

Phone number

Mailing address

Payment details (if applicable)

Communication preferences and consent records

Non-Personal Information

IP address

Browser type

Device information

Website usage data

Cookies and tracking technologies

Customer Communication Data

Inquiry details

Appointment scheduling information

Service history and feedback

3. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and manage our services

Process transactions and payments

Send service-related updates and notifications

Respond to inquiries and support requests

Maintain records of communication consent

Improve service performance and security

Comply with legal obligations

4. SMS MESSAGING POLICY

Program Description

By opting in, you agree to receive SMS messages from Esteem Asset Recovery Group related to:

Appointment reminders

Customer support

Service notifications and updates

Sample Messages

“Esteem Asset Recovery: Your appointment is scheduled for tomorrow at 3 PM. Reply STOP to opt out.”

“Esteem Asset Recovery: Your case status has been updated. Reply STOP to unsubscribe or HELP for assistance.”

Opt-In Method

Users opt in to receive SMS messages by:

Submitting a website form and checking an unchecked consent checkbox

Providing written or verbal consent

Consent is not a condition of purchase.

All opt-ins are:

Logged with timestamp

Stored securely

Maintained for compliance purposes

Opt-Out Instructions

Reply STOP to unsubscribe at any time

Requests are processed within 24 hours

Help Instructions

Reply HELP for assistance

Or contact us at: [email protected]

Message Frequency

Message frequency may vary depending on user interaction.

Fees

Message and data rates may apply depending on your mobile carrier plan.

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent and opt-in data will never be shared under any circumstances.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

Enhance user experience

Analyze website traffic

Improve functionality

You may disable cookies through your browser settings.

6. DATA RETENTION

We retain personal data only as long as necessary to:

Provide services

Maintain legal compliance

Resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

7. DATA SECURITY

We implement industry-standard safeguards to protect your information. However, no online system is completely secure.

8. YOUR PRIVACY RIGHTS

You have the right to:

Access your personal data

Request corrections

Request deletion

Withdraw consent

Opt out of communications

To exercise these rights, contact: [email protected]

9. DO-NOT-TRACK SIGNALS

We do not currently respond to Do-Not-Track (DNT) browser signals.

10. U.S. PRIVACY RIGHTS

Residents of California, Colorado, Connecticut, and Virginia may:

Access their data

Request deletion

Correct inaccuracies

Opt out of targeted advertising

Requests can be submitted to: [email protected]

11. INTERNATIONAL USERS

Users in jurisdictions such as Australia, New Zealand, and South Africa may have additional rights under local laws.

12. CONTACT INFORMATION

Esteem Asset Recovery Group
Email: [email protected]
Phone: +1 984-384-4500

By using our services, you agree to this Privacy Policy.